Return Policy

Return & Refund Policy

Effective Date: [6.24.2025]

Thank you for shopping at Shopsphere360. We want you to love your purchase! If you’re not completely satisfied, we’re here to help.

1. Returns

We accept returns within 30 days of delivery under the following conditions:

Items must be unused, unworn, and in the original packaging.

You must provide proof of purchase (order number or receipt).

Certain products (e.g., final sale, intimate wear, or hygiene-sensitive items) are non-returnable.

2. Return Process

To initiate a return:

Email us at returns@shopsphere360.com with your order number and reason for return.

We’ll provide return instructions and the return shipping address.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

3. Refunds

Once we receive and inspect the returned item, we’ll notify you of the refund status.

Approved refunds are processed back to your original payment method within 5–10 business days.

Original shipping costs are non-refundable.

4. Exchanges

If you need a different size or color, please return the original item and place a new order.

5. Damaged or Incorrect Items

If you received a defective or wrong item, contact us within 7 days of delivery. We’ll send a replacement at no extra cost.

6. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

Check your bank account.

Contact your credit card company or bank.

Then, email us at support@shopsphere360.com for further assistance.